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  • Going Virtual : Programs and Insights from a Time of Crisis
    Going Virtual : Programs and Insights from a Time of Crisis

    The creative programs shared in this book vividly demonstrate the ways in which library programming can make communities stronger and more resilient by creating lifelong learners, fostering conversation, and forging connections.From the moment the pandemic took hold in Spring 2020, libraries and library workers have demonstrated their fortitude and flexibility by adapting to physical closures, social distancing guidelines, and a host of other challenges.Despite the obstacles, they've been able to stay connected to their communities-and helped connect the people in their communities to each other, as well as to the information and services they need and enjoy.Ostman and ALA's Public Programs Office (PPO) here present a handpicked cross-section of successful programs, most of them virtual, from a range of different libraries.Featuring events designed to support learning, spark conversation, create connection, or simply entertain, the ideas here will inspire programming staff to try similar offerings at their own libraries.Showcasing innovation in action as well as lessons learned, programs includeCOVID-19 Misinformation Challenge, featuring an email quiz, to encourage participants to separate fact from fiction; weekly virtual storytimes;community cooking demonstrations via Zoom;an online grocery store tour, complete with tips about shopping healthy on a budget;a virtual beer tasting that boasted 80 attendees;socially distanced "creativity crates" for summer reading;an online Minecraft club for kids ages 6 and up;a Zoom presentation about grieving and funerals during COVID, featuring the director of a local funeral home;Art Talk Tuesday, a one-hour, docent-led program; a virtual lecture on the history of witchcraft, presented by a public library in partnership with a university rare book room, that drew thousands of viewers;"knitting for knewbies" kits for curbside pickup;Songs from the Stacks, an ongoing virtual concert series in the style of NPR's "Tiny Desk"; anda pink supermoon viewing party that included people howling at the moon together from their homes on Facebook Live.

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  • Loyalty Management : Driving Engagement with Loyalty Programs and Customer Experience
    Loyalty Management : Driving Engagement with Loyalty Programs and Customer Experience

    In this insightful text, Cristina Ziliani and Marco Ieva trace the evolution of thinking, contemporary themes and practice in loyalty management.Loyalty management is increasingly identified with the design and management of a quality customer experience in the journey across the many touchpoints that connect the customer with the brand.Evaluating the research on best practice and offering concrete examples from industry, including seven international case studies, the authors present a fresh take on the tools, strategies and skills – from loyalty programs to CRM to CX – that underpin loyalty’s key significance in marketing.New to this 2nd edition, readers will find:A new chapter exploring the strategic relevance of loyalty management for company long-term profitability. A new chapter on loyalty and sustainability, based on research on 90 case studies of loyalty initiatives worldwide, supporting organizations as they strive to meet their ESG requirements and demonstrating how they can use their loyalty programs to do so. Coverage of the role of touchpoints in developing loyalty, from physical stores to voice assistants, drawing from state-of-the-art international scientific research. Discussion of metrics and KPIs for measuring loyalty management, as well as further exploration of the role of emerging technologies, in particular the application of predictive and generative artificial intelligence to loyalty strategies. New case studies and examples from a broader range of industries and geographical regions. Celebrating 25 years of experience in research, consulting and teaching within the Osservatorio Fedeltà UniPR (Loyalty Observatory), the authors have compiled a unique research-based, practice-oriented text. It will guide marketers, business leaders and postgraduate students through the changes in marketing thought and practice of loyalty management – including omnichannel, AI and sustainability – as well as offering practical guidance on the skills and capabilities that companies need if they want to be successful at delivering essential, loyalty-driving customer experiences.

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  • Loyalty Management : Driving Engagement with Loyalty Programs and Customer Experience
    Loyalty Management : Driving Engagement with Loyalty Programs and Customer Experience

    In this insightful text, Cristina Ziliani and Marco Ieva trace the evolution of thinking, contemporary themes and practice in loyalty management.Loyalty management is increasingly identified with the design and management of a quality customer experience in the journey across the many touchpoints that connect the customer with the brand.Evaluating the research on best practice and offering concrete examples from industry, including seven international case studies, the authors present a fresh take on the tools, strategies and skills – from loyalty programs to CRM to CX – that underpin loyalty’s key significance in marketing.New to this 2nd edition, readers will find:A new chapter exploring the strategic relevance of loyalty management for company long-term profitability. A new chapter on loyalty and sustainability, based on research on 90 case studies of loyalty initiatives worldwide, supporting organizations as they strive to meet their ESG requirements and demonstrating how they can use their loyalty programs to do so. Coverage of the role of touchpoints in developing loyalty, from physical stores to voice assistants, drawing from state-of-the-art international scientific research. Discussion of metrics and KPIs for measuring loyalty management, as well as further exploration of the role of emerging technologies, in particular the application of predictive and generative artificial intelligence to loyalty strategies. New case studies and examples from a broader range of industries and geographical regions. Celebrating 25 years of experience in research, consulting and teaching within the Osservatorio Fedeltà UniPR (Loyalty Observatory), the authors have compiled a unique research-based, practice-oriented text. It will guide marketers, business leaders and postgraduate students through the changes in marketing thought and practice of loyalty management – including omnichannel, AI and sustainability – as well as offering practical guidance on the skills and capabilities that companies need if they want to be successful at delivering essential, loyalty-driving customer experiences.

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  • Innovation in University-Based Intensive English Programs : From Start to Future
    Innovation in University-Based Intensive English Programs : From Start to Future

    This book considers the past, present and future directions of innovation in US-based Intensive English Programs (IEPs), which provide international students with an immersion-style environment for learning academic English, prior to matriculating into a full-time college or university degree program.IEPs frequently serve as sites for pre-service teacher preparation, curricular experimentation and research, and yet little published work takes a critical look at the advantages and shortcomings of such programs.The chapters in this book provide a nuanced view of this microcosm of the English language teaching industry, demonstrating the various ways that IEPs have impacted and continue to influence the wider fields of Applied Linguistics and TESOL.They emphasize the unique positioning of IEPs within higher education and describe the various ways IEP practitioners can influence their host institutions and beyond.

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  • What learning games and learning programs are available for elementary school?

    There are numerous learning games and programs available for elementary school students. Some popular options include ABCmouse, which offers a comprehensive curriculum for early learners, and Prodigy, a math game that makes learning fun through interactive gameplay. Other options include Reading Eggs, a program that focuses on literacy skills, and BrainPOP, which offers educational videos and interactive activities on a variety of subjects. These programs can help students reinforce their learning in a fun and engaging way.

  • Is a virtual machine optimal for testing programs for viruses?

    Yes, a virtual machine can be optimal for testing programs for viruses. By using a virtual machine, you can create a separate and isolated environment to test potentially harmful programs without risking damage to your actual operating system. This allows you to safely analyze the behavior of the program and its potential impact without putting your main system at risk. Additionally, virtual machines can be easily reset to a clean state after testing, making them an efficient tool for virus testing.

  • Does anyone have experience with retraining programs?

    Yes, I have experience with retraining programs. I have participated in a retraining program to transition into a new career field. The program provided me with the necessary skills and knowledge to succeed in my new career path. I found the experience to be valuable and rewarding, as it helped me make a successful career transition.

  • Are distance learning programs like ILS, SGD, etc. good for learning English?

    Distance learning programs like ILS (International Language School) and SGD (Singapore Dollar) can be effective for learning English, as they offer flexibility and convenience for students to study at their own pace. These programs often provide a structured curriculum, interactive exercises, and opportunities for practice, which can help improve language skills. However, the effectiveness of these programs may vary depending on the individual's learning style and motivation. It is important for students to actively engage with the material and seek additional practice to maximize the benefits of distance learning programs for learning English.

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  • Museums and Interactive Virtual Learning
    Museums and Interactive Virtual Learning

    Museums and Interactive Virtual Learning provides informal educators with practical resources that will help them to build dynamic digital engagement experiences within their own cultural organizations. Presenting vignettes from experienced museum educators and end users, as well as scientific data and practical resources, the book highlights the mutual benefits that Interactive Virtual Learning (IVL) programs offer to the museum and those visiting from a distance.Chapters mirror the step-by-step process of developing reputable IVL programs and emphasize how important it is for cultural organizations to encourage cross-departmental collaboration, if they wish to ensure that their programs align with the overall goals of the organization.Providing a thorough overview of the technologies, budget, marketing and staff requirements, the authors offer a realistic depiction of the work involved in building content for digital engagement.Emphasizing the importance of assessing existing programming, the book shows how institutions can adapt content to fit a virtual format and create inclusive digital engagement opportunities that reach local, national, and international audiences. Museums and Interactive Virtual Learning is an essential guide for professionals who are tasked with interpreting the content of a cultural organization and building lasting digital engagement opportunities.It will be particularly useful to those looking to reach diverse audiences.

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  • Guidelines for Cardiac Rehabilitation Programs
    Guidelines for Cardiac Rehabilitation Programs

    Guidelines for Cardiac Rehabilitation Programs, Sixth Edition With Web Resource, presents the combined expertise of more than 50 leaders in the field of cardiac rehabilitation (CR), reimbursement, and public policy to empower professionals to successfully implement new CR programs or improve existing ones.Developed by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR), this guidebook offers procedures for providing patients with low-cost, high-quality programming that moves them toward a lifelong commitment to disease management and secondary prevention. Cardiovascular disease (CVD) is the principal cause of death worldwide.It is projected that by 2035, more than 130 million adults in the United States will have CVD.The challenge to CR professionals is to select, develop, and deliver appropriate rehabilitative and secondary prevention services to each patient tailored to their individual needs.Guidelines for Cardiac Rehabilitation Programs, Sixth Edition, is the definitive resource for developing inpatient and outpatient cardiac rehabilitation programs. The sixth edition of Guidelines for Cardiac Rehabilitation Programs equips professionals with current scientific and evidence-based models for designing and updating rehabilitation programs.Pedagogical aides such as chapter objectives, bottom line sections, summaries, and sidebars present technical information in an easy-to-follow format.Key features of the sixth edition include the following: A new chapter on physical activity and exercise that helps readers understand how to develop and implement exercise programs to CVD patientsA new chapter on cardiac disease populations that offers readers a deeper understanding of CVD populations, including those with heart valve replacement or repair surgery, left ventricular assist devices, heart transplant, dysrhythmias, and/or peripheral artery diseaseCase studies and discussion questions that challenge readers to consider how concepts from the text apply to real-life scenariosAn expanded web resource that includes ready-to-use forms, charts, checklists, and logs that are practical for daily use, as well as additional case studies and review questions Keeping up with change is a professional necessity and keeping up with the science is a professional responsibility.Guidelines for Cardiac Rehabilitation Programs, Sixth Edition, covers the entire scope of practice for CR programs and professionals, providing evidence-based information on promoting positive lifestyle behavior patterns, reducing risk factors for disease progression, and lessening the impact of CVD on quality of life, morbidity, and mortality. Note: The web resource is included with all new print books and some ebooks.For ebook formats that don’t provide access, the web resource is available separately.

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  • Mathematical Programs with Equilibrium Constraints
    Mathematical Programs with Equilibrium Constraints

    This book provides a solid foundation and an extensive study for an important class of constrained optimization problems known as Mathematical Programs with Equilibrium Constraints (MPEC), which are extensions of bilevel optimization problems.The book begins with the description of many source problems arising from engineering and economics that are amenable to treatment by the MPEC methodology.Error bounds and parametric analysis are the main tools to establish a theory of exact penalisation, a set of MPEC constraint qualifications and the first-order and second-order optimality conditions.The book also describes several iterative algorithms such as a penalty-based interior point algorithm, an implicit programming algorithm and a piecewise sequential quadratic programming algorithm for MPECs.Results in the book are expected to have significant impacts in such disciplines as engineering design, economics and game equilibria, and transportation planning, within all of which MPEC has a central role to play in the modelling of many practical problems.

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  • Defining Excellence in Simulation Programs
    Defining Excellence in Simulation Programs

    Raise your simulation programs to new heights with the fully updated Defining Excellence in Simulation Programs, 2nd edition.An official publication of the Society for Simulation in Healthcare, this fully illustrated guide speaks to the needs of all healthcare professionals using simulation for education, assessment, and research.Offering best practices for a wide variety of programs, it addresses all areas of program management, from staffing, funding, and equipment, to education models.Whether you are new to running a simulation program, developing a program, or studying simulation, this is your key to creating cost-effective, research-based programs. Improve your simulation program with this definitive guide.This edition offers: NEW content on International Nursing Association for Clinical Simulation (INACSL) and Association of Standardized Patient Educators (ASPE) standards of practice 17 new chapters, with content reorganized to better align with certification exam blueprintsA fully illustrated, comprehensive framework for all operational aspects of simulation programsSections that address:?Standards of Practice – SSH, INACSL, and ASPE standards, technology standards, ethics, and moreSimulation Modalities – History of modern-day mannequins; mannequin terminology, selection, and usage; and standardized patient/participant Simulation Methods – In situ, mobile, hybrid, and table top simulation; and the continuum of care Management – Creating the infrastructure for a successful program, business needs and assets management, policies and procedures, and strategic plansFunding – Sources of revenue, program budgets, business plans, and fee structuresEnvironmental Design – Building a simulation center, technical infrastructure, and moreEducational and Content Development – Educator training and simulation methodology courses, assessing learning needs, shared theories, and moreDelivery of Simulation – Assessment in healthcare simulation, preparing the learner, management of the scenarios, and moreResearch – Healthcare simulation research, institutional review board, and moreResources – Terms of references, examples of studies, case and scenario development templates, and more Chapter features that include:Expert’s Corner – Commentary on essential areas of training, research, and program development by simulation experts and foundersConsider This – Practical how-to’s on critical, related topicsExample and Case Study Boxes – Added examples that support chapter content Terms of Reference – Defines simulation terms and concepts About the Clinical Editors Juli C.Maxworthy, DNP, MSN, MBA, RN, CNL, CPHQ, CPPS, CHSE, FNAP, FSSH, is an Associate Professor at the University of San Francisco, School of Nursing and Health Professions, and President (2021) of the Society for Simulation in Healthcare. Chad A. Epps, MD, FSSH, was the Executive Director, Center for Healthcare Improvement and Patient Simulation (CHIPS) and Professor at the University of Tennessee Health Science Center, and Past President of The Society for Simulation in Healthcare. Yasuharu Okuda, MD, FACEP, FSSH, is Executive Director of the Center for Advanced Medical Learning and Simulation, CEO of USF Health Professions Conferencing Corporation, Associate Vice President, USF Health Office of Interprofessional Education and Practice, Professor of Medicine at the Morsani College of Medicine at the University of South Florida Health in Tampa, and President (2022) of the Society for Simulation in Healthcare. Mary Elizabeth (Beth) Mancini, RN, Ph.D., NE-BC, FAHA, ANEF, FAAN, is Professor Emeritus at the College of Nursing, the University of Texas at Arlington.She is also a Past President of The Society for Simulation in Healthcare. Janice C. Palaganas, Ph.D., APRN, ANEF, FNAP, FAAN, FSSH, is Professor at MGH Institute of Health Professions, Lecturer at Harvard Medical School, Chief Executive Officer of the Institute for Interprofessional Innovations, and Principal Faculty at the Center for Medical Simulation at Massachusetts General Hospital, and in the Department of Anesthesia, Critical Care & Pain Medicine at Harvard Medical School in Boston.

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  • What experiences have you had with language learning programs?

    I have had experience with various language learning programs, both in-person and online. I have taken language classes in school, used language learning apps like Duolingo and Rosetta Stone, and participated in language exchange programs with native speakers. These programs have helped me improve my language skills, gain cultural insights, and build confidence in communicating in different languages. Overall, I have found language learning programs to be effective and enjoyable ways to learn new languages.

  • In which virtual machine do the programs always remain turned on?

    The programs always remain turned on in a virtual machine that is running continuously, such as a cloud-based virtual machine. Cloud-based virtual machines are hosted on remote servers and are designed to provide uninterrupted access to applications and services. This means that the programs running on these virtual machines will always remain turned on, allowing for continuous operation and accessibility.

  • Who has experience with ILS and similar programs?

    Librarians, library staff, and information professionals typically have experience with Integrated Library Systems (ILS) and similar programs. These individuals are responsible for managing library collections, cataloging materials, and providing access to resources for patrons. They are trained to use ILS software to streamline library operations and enhance user experiences. Additionally, professionals in the field of information science and technology may also have experience with ILS and related systems due to their focus on organizing and accessing information in various formats.

  • What are console programs and GUI programs?

    Console programs are text-based applications that run in a command-line interface, where users interact with the program by typing commands and receiving text-based output. On the other hand, GUI programs (Graphical User Interface) are applications that have a visual interface with graphical elements such as windows, buttons, and icons, allowing users to interact with the program using a mouse and keyboard. GUI programs are generally more user-friendly and visually appealing compared to console programs.

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